Play responsibly —
keep the fun within safe limits
pok99 believes gaming should be a form of entertainment, not a source of stress or problems. Using our tools and guidelines, you can always make the right decisions.
Our safety measures
Age Verification
A minimum age of 21 is required to open an account at pok99. We ensure that minors cannot access the platform in any way.
Deposit Limits
Set in advance how much you want to deposit each day, each week, or each month. Once a limit is set, spending beyond your budget becomes impossible.
Time-Out Feature
Need a break for a while? Use the time-out feature to temporarily suspend your account for a set period.
Self-Exclusion
If you feel gaming is getting out of control, choose self-exclusion. This option allows you to close your account for an extended period or permanently.
24/7 Support
For any issue, contact pok99 via live chat or email. Our team is ready to help around the clock in both Bengali and English.
Activity Review
View your gaming history and spending details at any time. Stay aware of your own habits and make decisions as needed.
For ages 21 and above only
Why the age limit matters
To join pok99, you must be at least 21 years old. This rule is not just a legal requirement — it is a core ethical commitment of ours. The minds of minors are not yet fully developed, so their capacity to make risky decisions is limited. Online gaming and betting can be part of entertainment for adults, but they are harmful for minors.
If you suspect that a minor near you is trying to access this type of site, please notify our support team immediately. We will act quickly.
Responsible Gaming — Detailed Guide
When does gaming become a problem?
For most people, online gaming means entertainment and excitement. However, in some cases it can spiral out of control. When gaming begins to have a negative impact on daily life, family, work, or financial wellbeing, it is time to recognize that help is needed.
pok99 wants every player to make informed decisions. No game or bet should ever be funded from a family's essential expenses or savings.
Ask yourself
Honestly ask yourself the following questions:
- Is the amount of money you spend on gaming gradually increasing?
- Are you playing repeatedly to try to recover losses?
- Do you feel restless or irritated when you cannot play?
- Are you hiding your gaming habits from family or friends?
- Is gaming taking priority over work, studies, or relationships?
If the answer to one or more of these questions is "yes", contact us today or use the tools below.
How deposit limits work
At pok99, you decide how much you want to deposit. Once you set a daily, weekly, or monthly limit, depositing beyond that amount becomes completely impossible. Reducing a limit takes effect immediately, but increasing one may require some time for security purposes.
Please note that the minimum deposit at pok99 is ৳300 and the minimum withdrawal is ৳500. Keep these figures in mind when planning your budget.
Time-Out and Self-Exclusion
A time-out is a temporary break — from a few days to a few weeks — during which your account is inactive. Self-exclusion is a stronger step, allowing you to keep your account closed for an extended period or permanently. Once self-exclusion is activated, pok99 will no longer send you any promotional messages.
To use these features, contact our support team directly via live chat.
Advice for family and loved ones
Sometimes family members are the first to notice that someone is struggling. If you feel that someone in your family is becoming addicted to online gaming, talk to them openly. Do not judge — stand by them with empathy and support.
Healthy gaming checklist
- Play for entertainment only, not as a source of income
- Set your daily budget in advance
- Take breaks instead of playing for long stretches at a time
- Avoid playing when drinking alcohol or under mental stress
- Do not keep gaming to try to recover money you have lost
- Spend time with family and friends
- Review your gaming history regularly
- Do not hesitate to seek help when needed
Get support now
You are not alone. The pok99 support team is here for you seven days a week, twenty-four hours a day.
24/7 live chat support
Support is available in both Bengali and English.
Warning signs of a problem
Emotional stress
Feeling excessive anxiety or anger after a loss
Financial difficulty
Spending money meant for essential expenses on gaming
Secrecy
Hiding gaming from family and friends
Sleep problems
Gaming disrupting sleep, eating, or work
Budget management tips
Decide your deposit amount first
Before starting each session, decide exactly how much you will spend. Once that amount is used up, end the session — whether you are winning or losing. The minimum deposit at pok99 is just ৳300, so you can enjoy gaming even with a small amount.
Set aside your winnings
If you win, set aside a portion of that money — do not put it back into gaming. This approach helps keep long-term gaming habits healthy.
Withdrawals are simple and fast
Withdrawals at pok99 are processed within 10 to 45 minutes. The minimum withdrawal is ৳500. Withdraw your funds quickly via bKash, Nagad, Rocket, and Upay.
Smart budgeting tips
- Keep your gaming spending within your monthly entertainment budget
- Keep a separate gaming wallet on bKash or Nagad
- Set a deposit limit and avoid the temptation to change it
- Review your gaming spending once a week
- Never use borrowed money for gaming
Enjoy safe gaming
with pok99
Play within the limits of entertainment. We are always here for you whenever you need support.